As a company, we prioritize our customers over anything, and we do our best to deliver your products in the fastest ways possible. 

After you receive your products, you will have 14 days to submit a refund request for your items. Just tell as what went wrong, and we will try to fix your problem right away!

In the case of your product is damaged or if you received a different product, we will need you to take a picture of the product, and send it to our support e-mail address: 

Once we confirm the status of your product, we will immediately start the refund process. 

You can hasten this process by using our live support on the main page.

We do not accept refunds under these conditions:

1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

2. Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).

3. Other exceptional circumstances outside the control of 

How do you return your product?

Please contact us via live chat or send an email including your order number to